Extended CNC Warranty & Service Support | NCMT UK

NCMT Extended Service Warranty Agreement

At NCMT, we’re not just delivering machine tools; we’re crafting the future of engineering excellence. With over 60 years of innovation, we bring you our new Extended Service Warranty Agreement that embodies our commitment to reliability and technical expertise.

We understand that your CNC machines are the backbone of your manufacturing operations, and this Protection Plan can safeguard your equipment against the unexpected.

Full Extended Warranty Service Agreement

Our Full Extended Warranty Service Agreement provides a complete support solution:

  • Total protection for your investment.
  • High machine availability through Remote Support and Preventative Maintenance.
  • Reduced machine downtime.
  • Fixed operating costs covering breakdowns and operator errors.
  • Peace of mind from partnering with NCMT’s exerts.
  • Optimised performance and improved profitability.
  • Comprehensive service package.
  • Increased resale value through documented NCMT service history.
  • Reduced administration burden as we take care of the machine so you can focus on production.

Key Benefits of Full Extended Warranty Service Agreement

  • Full repair coverage including labour and travel costs.
  • All service and repair parts supplied and fitted by manufacturer-trained engineers.
  • Direct priority access for fast technical response.
  • Remote support for troubleshooting and problem resolution.
  • All software updates for the duration of the agreement.

What you get

  • Service(s) by manufacturer-certified engineers to ensure optimal machine performance.
  • Extended breakdown coverage beyond the standard warranty period, ensuring continued protection against manufacturing defects and component failures.
  • Cover for Operator Errors for operators who have been trained by NCMT.
    Minimised downtime with prioritised service and support from manufacturer-certified technicians.
  • No unexpected repairs or replacement parts costs, helping you manage operational budgets more effectively.
  • Genuine manufacturer parts ensuring accuracy, reliability and long-term integrity and performance of your machines.

How to Proceed

  1. Speak to your NCMT account manager when ordering your machine to fix your operating costs for up to 5 
 years; or
  2. We’ll contact you 30 days before your machine comes out of its manufacturer warranty; or
  3. Ask for a quote at any time for any NCMT supplied machine that is under 15 years old and has been serviced 
 and maintained by NCMT.